Vailar AI grants the customer a non-exclusive, non-transferable, worldwide license to access the platform during the subscription term, in accordance with the order form and these terms.

Eligible enterprise tiers may deploy the platform under their own brand, including custom domains, logos and palette, subject to compliance with our brand and content guidelines.

Enterprise customers receive scoped API credentials. API usage is governed by our separate API Terms of Service and the rate limits described in the order form.

• No use for medical diagnosis, emergency care or unsupervised treatment decisions
• No reverse engineering of AI models
• No re-sale of access without written authorization
• No use that violates applicable laws or third-party rights

Fees are payable in advance per the order form. Unless otherwise stated, invoices are due net 30 days. Late amounts may accrue interest at the lower of 1.5% per month or the maximum permitted by law.

Enterprise tiers include a target monthly uptime objective and prioritized incident response. Specific SLA percentages, credits and exclusions are defined in the customer's order form or service description.

Enterprise customers receive structured onboarding, technical implementation support and a named success contact during business hours, with extended hours available on premium tiers.

The customer retains ownership of clinic data and uploaded content. Vailar AI retains all rights in the platform, AI models and underlying technology. Aggregated, de-identified usage statistics may be used to improve the service.

To the maximum extent permitted by law, Vailar AI's aggregate liability is limited to the fees paid by the customer in the twelve months preceding the event giving rise to the claim. Vailar AI is not liable for indirect, incidental, special or consequential damages, or for any clinical outcomes.

The agreement runs for the term stated in the order form and renews automatically unless either party provides notice as defined in the order. Either party may terminate for uncured material breach upon written notice.