Vailar AI is an AI consultation support and aesthetic visualization platform. It is not a healthcare provider, an electronic health record system or a medical diagnosis system.

We do not market the platform as HIPAA-certified. HIPAA does not formally certify products. Where applicable, Vailar AI may act as a Business Associate to U.S. covered entities under a separately executed Business Associate Agreement (BAA).

• Encryption in transit (TLS 1.2+) and at rest
• Role-based access controls and least-privilege principles
• Audit logging of administrative and access events
• Continuous infrastructure and dependency monitoring
• Incident response procedures with customer notification

Clinics remain solely responsible for the lawful collection, processing, retention and disclosure of patient information they upload to the platform.

• Obtain valid patient consent for image capture, AI visualization and any marketing use
• Limit uploaded data to what is necessary for the consultation
• Maintain HIPAA Security Rule administrative, physical and technical safeguards within the clinic
• Train staff on appropriate use of AI consultation tools
• Configure platform access controls to match staff roles

When PHI is processed under a BAA, Vailar AI uses industry-standard safeguards to protect confidentiality, integrity and availability of that information.

We do not sell PHI. We do not use PHI to market unrelated products to patients.

We rely on a limited set of vetted infrastructure and security subprocessors. A current list is available on request to enterprise customers, and material changes are communicated in advance.

• Vailar AI does not provide medical advice or diagnosis.
• AI outputs are visualizations and estimates, not guaranteed clinical outcomes.
• Final treatment decisions remain the responsibility of licensed medical professionals.

If you believe your information has been handled improperly, contact privacy@vailarai.com. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.